Frequently Asked Questions

FAQ

Common Questions

Most Popular Questions.

Here are the most commonly asked questions. If your concerns are not addressed in the list, please feel free to contact us.

Yes, we offer customization options for size, design, material, and finish to meet your specific requirements.

Our doors are made from high-quality materials such as solid wood, MDF, bamboo, and other sustainable resources.

Yes, all our doors come with a 1-year warranty to ensure quality and customer satisfaction.

The lead time varies depending on the order size and customization requirements. Typically, it ranges from 4 to 8 weeks.

We generally require enough quantity to fill one container, with each design having a MOQ of 50-100 units. Please contact us for specific MOQ details based on your requirements.

You can place an order by contacting us via email, whatsapp, phone, or through our website inquiry form. We will guide you through the process from consultation to order confirmation.

We require a 30% deposit upon order confirmation and the remaining 70% before shipment. We accept various payment methods including international bank transfer.

Yes, we ship our doors to customers worldwide. We offer shipping terms such as FOB and CIF depending on your needs.

Yes, we can provide samples upon request to ensure you are satisfied with the quality and design before proceeding with a larger order. The shipping cost will be refunded to you from your next order.

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Our office hours are 9 AM to 5 PM Beijing Time. If your call is not picked up, we will do our best to get back to you shortly.

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+86 130 6084 3827

Whatsapp

+61 401 459 057